EAP Services

Manage the Demands of Work and Home Life

Employee Assistance Center (EAC) provides a comprehensive range of EAP services designed to meet the growing needs of businesses and their employees. We provide services to all types and sizes of organizations, designing programs that are tailored to meet the individual needs, culture, and philosophy of each company.

Solution Focused Counseling

Our counselors work with your employees to get to the heart of the issues and help them begin the healing process. Whenever possible, counseling is completed within the EAP “short-term” counseling model. If further counseling or other treatment outside of EAC is needed, our counselors will assist with an appropriate referral.

Performance Management

EAC offers phone consultation(s) to discuss employee performance and behavior. Additionally, our services include counseling sessions that are coordinated with an organization's disciplinary procedures to address and correct specific behavior in the workplace. We assist employers when employees test positive for drugs or alcohol and employers wish to offer our services in lieu of discharge

Critical Incident Response

Unfortunately, difficult events may occur that impact your employees and your workplace. While we hope that you never have a need for this service, we provide high priority response to support you and your employees. A fatal accident or other unexpected event can paralyze your work team. We can implement a comprehensive and immediate response to assist you and your employees to move through the event.

Substance Abuse Professional (SAP) Service

Under the US Department of Transportation (DOT) regulations, employees who work in safety-sensitive positions in the transportation industry — such as truck drivers, bus drivers, pilots, etc. — are subject to drug testing and alcohol testing, and requires DOT agencies to perform such testing. When an employee tests positive for drugs or alcohol, they must obtain services by a Substance Abuse Professional (SAP). A SAP is a person who evaluates such employees and makes recommendations concerning education, treatment, follow-up testing, and after-care. This service helps employers and employees work within DOT guidelines.

Referral Resources

There are times when a referral to a community agency is recommended (child care, elder care, legal or financial). Whenever possible, EAC believes that critical services like these should take place on a local level and use local resources, while at the same time, making sure that the client is getting the emotional assistance that they need.

Online Resources

Employees and their families can also access a username protected website, developed by clinical and behavioral health specialists. The website provides easy, confidential access to a wealth of resources and learning opportunities, including on-demand webinars and a robust video library.