Blog

Thoughts From Our Director

How to Handle Angry People

This is a Guest Post by Ben Martin, Thera Rising We’ve talked a lot lately about the power of reciprocity. (Remember, reciprocity is the human tendency to reflect the attitudes and behaviors of others.) Today, we’ll give you a simple model for using reciprocity to defuse anger and hostility. But first, let’s do a quick Read More

Can You Hear Me Now?

There have been violent rain storms across the country recently.  The photos of flooded streets, twisted trees, and roofless buildings serve as a reminder of the destructive power in nature. We would do well to remember the destructive power within us, as well, when we lose our temper and act out against others.  Often, the “others” Read More

Do You Check Your Assumptions?

Several years ago, a colleague had a sign in her office that read something like, “I get plenty of exercise jumping to conclusions, pushing my luck and dodging deadlines.” People always got a good chuckle after reading it, mostly because it wasn’t true – especially the part about dodging deadlines; she always had tasks done Read More

Be Curious

Earlier this week, I listened to my friend, Anna Maravelas, speak at the Conflict Savvy Leader event that EAC hosted in partnership with Davenport University’s, Institute for Professional Excellence (IPEx). One of the concepts that Anna talks about is how we respond to frustrations. In his work, Charles Stroble, MD, talks about the fact that Read More

Look Beyond the Surface

At breakfast with friends the other day, one friend began to complain about some recent poor customer service she had received at the grocery store.   I won’t go into specifics, but she seemed rather ‘proud’ of the fact that her reply to the cashier was just as “nasty” as the cashier’s original response.  As I Read More

What Makes You Remarkable?

Remarkable – This is the word that Norm Dominguez, former CEO of Business Network International (BNI), uses in response to the question, “How are you?” Norm admits that it can be remarkably good or remarkably bad. What I want you to think about is how remarkably good you are. In the entire history of time, there Read More

Follow Your Bliss

Is 2018 your year for bliss? You may have heard the term follow your bliss.  I’ve often interpreted this in terms of the work one does; I am beginning to rethink this.  I now believe it’s possible to have bliss even if our current situation is the opposite.    Bliss as a NOUN is defined as: Read More

Simply Be

The Art of Being Human was the name of a course I took many years ago during my freshman year in college. Since my last post was about the busyness of life and how we can find that to be an excuse, this post is about simply being and enjoying where we are on life’s Read More

Choose Your Words Wisely

“Words are but pictures of our thoughts.” –John Dryden (English poet and playwright) Do you pay attention to your language? The specific words you use to describe yourself, your actions, your goals, your plans, etc. Over the next few blog posts, I’m going to invite you to pay attention to the words you choose to Read More