Earlier this week, I listened to my friend, Anna Maravelas, speak at the Conflict Savvy Leader event that EAC hosted in partnership with Davenport University’s, Institute for Professional Excellence (IPEx). One of the concepts that Anna talks about is how we respond to frustrations. In his work, Charles Stroble, MD, talks about the fact that Read More
A couple of words have caught my attention recently – should and suppose. Often, we use the word, should, when we feel like we need to do something, and we may not want to do it. I believe we use the word, suppose, in much the same way. For example, what are you supposed to Read More
At breakfast with friends the other day, one friend began to complain about some recent poor customer service she had received at the grocery store. I won’t go into specifics, but she seemed rather ‘proud’ of the fact that her reply to the cashier was just as “nasty” as the cashier’s original response. As I Read More
This week, I had the privilege of being one of the breakout session speakers at a national healthcare leadership conference. The keynote speaker of the conference was Monique Tallon. One of the ideas we both talked about in our presentations was empathy. “The ability to step into someone else’s shoes and see things from their perspective Read More
One quarter of 2018 is finished. Are you on track to achieving what you set out to do? Remember the plans, promises and resolutions you set at 11:45 p.m. on December 31, 2017? Recall just before the clock struck midnight and all the promise the new year held. It is not loo late! You can Read More
Earlier this week, I was reminded of Aesop’s fable, The Oak and the Reeds. During a training, I asked the group, “Is there anyone who likes to be right, besides me?” I wanted to make the point that we can sometimes get so focused on our way being the right way, that we miss opportunities Read More
This is a Guest Post by: Helen Sanders, Health Ambition Are you trying to figure out how to deal with stress at work? Then trust me, you’re not alone! Thousands of Americans are affected by work related stress on a daily basis, and a constant barrage of this stress could cause severe instability in your life. Read More
Remarkable – This is the word that Norm Dominguez, former CEO of Business Network International (BNI), uses in response to the question, “How are you?” Norm admits that it can be remarkably good or remarkably bad. What I want you to think about is how remarkably good you are. In the entire history of time, there Read More
This is a Guest Post by: Ben Martin, Thera Rising It’s no secret that there’s a lot of anger and hostility on the internet. Whether it’s the comments section of a not-even-slightly-provocative news piece, the chat room in your online game of choice, or your social media feed, it can sometimes feel like decency is the Read More
Is 2018 your year for bliss? You may have heard the term follow your bliss. I’ve often interpreted this in terms of the work one does; I am beginning to rethink this. I now believe it’s possible to have bliss even if our current situation is the opposite. Bliss as a NOUN is defined as: Read More
