By: Karen Thompson, LMSW, CEAP, CAADC, SAP, EAC Clinical Specialist — Online therapy or teletherapy has quickly become a valuable resource in the context of the COVID-19 pandemic. Most behavioral health provider groups and EAP’s are now offering this option to clients. Health insurers are also seeing the value and have increased their coverage for Teletherapy services. It is likely that this will continue to be offered, post COVID-19, as the demand for telehealth is growing.
There are many benefits to teletherapy.
Overall, the research supports that teletherapy is just as effective as traditional face-to-face counseling for a wide range of issues. Studies have shown clients improve at a similar rate when compared to traditional in-person counseling. Telehealth counselors will most often utilize a Cognitive-Behavioral approach when addressing the most common reasons people seek care, such as work or family stress, depression, and anxiety. Marital sessions can also be performed via a video platform.
Many people enjoy the convenience of teletherapy, as it reduces the amount of time out of a busy schedule that is required to drive to and from an appointment. Teletherapy also offers additional access for clients who live in rural or remote areas, where distance can create a barrier to seeking help. Clients can receive service from the comfort of their own home.
While there are many advantages to this form of counseling, teletherapy is not appropriate in all situations. Your counselor will help you determine if this is the right option for you. Many people have expressed concerns about security. It is important to note that EAC telehealth services are provided on a HIPAA compliant platform, where confidentiality and security is protected.
Scheduling your teletherapy session at EAC is easy. Contact our office and the Intake staff will help set up your first visit. Counseling sessions are available either by phone or video. To prepare for your appointment, make sure you are in a private location where confidentiality can be maintained and you are free from distractions. Take the appointment as seriously as you would if you were going into the office to meet with a provider.