Here is an interesting fact from psychologist, John Gottman. In his work with couples, he invited them into his lab and wired them for biofeedback data. Then, he gave them this directive, “Talk about something that causes conflict in your relationship.” He then observed their blood pressure and heart rate among other physiological changes.
He learned that if the person who initiated the conversation started with hostility, the other person responded similarly 96% of the time. HOWEVER, if the initiating partner had the skill to open the dialogue positively, that’s how the conversation ended 96% of the time.
Here is your assignment for the week. Watch what happens in your interactions with people. Pay attention to if/when you start with a growl or with a smile. Please share a comment here below.