There is a Chinese proverb that says Life is an Echo; what you send out comes back. It occurred to me how true this is when I was speaking to a group recently on the subject of change. A new leadership team has been in place since late last summer and one of their projects has been to implement a strategic partnership with another business. Both of these changes have caused a lot of angst among staff members.
When we are in the midst of a major change in the workplace, it is easy to get caught up in the negativity of it all – especially if we are in charge with delivering news about the change, but had no input in the overall decision. We can begin to blame and complain. The problem with this approach is the more we blame and complain, the more opportunity we see to find fault and continue the cycle. Our echo returns the dissonance. If we want the workplace to be different, we have to send a different message.
I spoke to the group about the 4 C’s of change: commitment, challenge, connection and control. The only control we have is over ourselves. We can control the thoughts in our heads, the words and actions we take with colleagues and how we respond to the situation. The echo we receive is directly related to our thoughts, our words, our actions. Do you want a different result? Try sending out a different message.