Occasionally, people complain about how often others fail to follow their instructions. I was having coffee with a business colleague and he was telling me how frustrated he was by the fact that some members of his team don’t report for work on time. He remarked, “No one ever had to tell me to be Read More
Earlier this week, I attended an event where we examined failure. This is certainly not a topic that is often discussed. As we were talking about it, someone mentioned to me the old adage, Inch by inch, life’s a cinch. Yard by yard, life is hard. When we think about goals, they can seem big Read More
Earlier this week, I had the privilege of facilitating a discussion with a group of supervisors from various companies on “Time Mastery”. When I present on this topic, I share Stephen Covey’s time management matrix. I have the group identify activities that fall in each of the 4 quadrants. (If you aren’t familiar with this matrix, Read More
As an EAP, we respond when disaster strikes – the death of an employee due to a traffic accident, suicide of an employee, serious injury from an industrial accident, an employee receiving a life threatening diagnosis are just a few examples of the situations that we have been called upon to help employers. We know having Read More
If you’ve followed my blog for any length of time, you know I enjoy reading. Last weekend, I downloaded a new book to my Kindle app – The Secrets Leaders Keep: Insightful Stories And Provocative Questions That Unlock The Hidden Secrets To Winning Big In Business And Life by AmyK Hutchens. One of the stories Read More
A recent study conducted by the University of Florida, studied 24 medical teams in Israel, one doctor and two nurses. The teams participated in a training simulation with a case study presenting an infant with symptoms consistent with decaying intestines. The team had to make the proper diagnosis and subscribe the correct treatments. Half the Read More
Next month, I will have the opportunity to present about Talent Development at the Michigan Bankers Association BEST conference. Since spring will be here soon, I’m working on an analogy of preparing a garden and developing people. Couple today’s employment market with rapidly changing technology and regulations and you could fail to achieve your bank’s Read More
My last blog post revolved around creating a sense of belonging and significance for employees. This is done by having a positive work culture. There are many ways to create a positive work culture, but one of those key components is trust. Trust develops when we are open with one another. During the summer of Read More
Parenting expert and founder of Positive Parenting Solutions, Amy McCready, says that children want a feeling of belonging and significance. The same is true for our employees. They want to fit in and feel like they are making a contribution. Business owners have a responsibility to create such a work environment. Why? Because it pays Read More
Think about the last time you were in an auditorium and the public address system made a loud whistling noise, commonly referred to as, feedback. You probably winced; the noise hurt your ears! Now, think about the last time you received feedback from your customers, your colleagues or your subordinates. Maybe you had the same Read More
