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Thoughts From Our Director

Do You Follow Through?

I recently attended a networking event and ran into someone I had met a couple of years ago. In chatting, I learned he had started his own business. We exchanged business cards, and I told him I’d send him an e-mail when I returned to my office with some dates to meet for coffee, so Read More

People Can Change

If you’ve followed my blog for a while now, you may know my husband and I are fans of old western TV shows. The other night, we watched an episode of Death Valley Days, which are said to be true stories of the old west.  The episode we watched was the story of a woman Read More

Why?

Lately, people seem to be asking, why. Why did this happen? Why am I here? Why are they acting that way? Why, why, why? We may never know the answer to that question while we are here on Earth.  I believe we each have a purpose and it’s up to each of us to try Read More

Three Cultures at Work: Hostile, Helpless, and Hearty Appreciation

We all experience different cultures at work. Often, those cultures are a cause of frustration.  Every time we face frustration, the way we think about it, not the event itself, determines how frustrated we feel and how effectively we respond. Most people are unaware that they continuously and unconsciously answer the question, “Why am I frustrated?” You Read More

LISTEN: Improve Your Communication Skills

In my last blog post, I promised actionable steps on how you can take personal responsibility for improving your own communication behavior.  A good start is by following the acronym, LISTEN. Look interested – Get interested. Give your full attention to the speaker. Look them in their eyes (don’t stare) and truly listen to what Read More

Top 6 Communication Annoyances

Did you know that of all workplace problems, communication is the most frequently cited as a complaint among workers–employees and managers alike? How many on the following list apply to you? 1. While communicating with others, you appear distracted by texting, picking up and straightening your office, or fiddling with other duties and responsibilities. (The Read More

Searching for Paradise

Many years ago, there was a man who lived in a small town with his wife and two children. He had heard of a place called Paradise that he wanted to visit. It was a place of peace and harmony; a place of comfort and care. Each morning, as he ate his breakfast, he dreamed of Read More

Remind More. Instruct Less.

Occasionally, people complain about how often others fail to follow their instructions. I was having coffee with a business colleague and he was telling me how frustrated he was by the fact that some members of his team don’t report for work on time. He remarked, “No one ever had to tell me to be Read More

Inch by Inch and Yard by Yard

Earlier this week, I attended an event where we examined failure. This is certainly not a topic that is often discussed. As we were talking about it, someone mentioned to me the old adage, Inch by inch, life’s a cinch. Yard by yard, life is hard. When we think about goals, they can seem big Read More